I want a consistent way to perform ABN checks during onboarding so the team follows the same process every time.

Standardize ABN checks within the onboarding flow so every team member follows the same steps. This ensures consistent verification outcomes and reduces missed or inconsistent checks.

This feature provides a consistent, repeatable process for completing ABN checks during customer onboarding. It establishes a single standard workflow that guides team members through the same verification steps each time. By embedding ABN checks into onboarding, the team can reduce variability in how checks are performed across different users and cases. A consistent process helps prevent missed steps and reduces the chance of accepting incorrect or incomplete ABN information. It also makes onboarding outcomes more reliable because each check follows the same method and expectations. The standardized approach supports training and handover by giving new team members a clear process to follow. It can be used whenever a new customer is onboarded and an ABN must be verified as part of the intake. Overall, it improves operational consistency, reduces rework, and helps ensure the team applies the same verification standards every time.